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Seminar on 22 Jan 2010 for CTI Solutions with all-rounded workflow features |
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If you think your business model is already good enough, why not improve it to the BEST?
2010 marks a brand new start. After the economy takes the tumble and different businesses being strongly impacted, 2010 is the crucial year to keep moving on and maximizing your business in every customer contact.
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Epro TechSoft Ltd cordially invites you to the event on 22nd January 2010, showing how EPRO’s WISE-xb Collaboration CRM - Contact Center Solution with all-rounded workflow and helpdesk features, would facilitate you on sales channels, customer support, market forecast and improve your brand to attract recurring customers.
Seminar Highlights
1) Optimize sales channels in un-traditional ways
2) Provide intimate and timely support to boost services standard
3) How marketing survey help to improve brand reputation and benefit recurring customers
4) Insights on multiplying effect of CTI & Customer Relationship management (CRM) combo
5) Practical Case Studies on system demo
| Agenda |
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| 2:30 – 2:45 |
Registration |
| 2:45 –3:00 |
Introduction of the Epro TechSoft Ltd |
| 3:00 – 3:30 |
Maximize each sales channel via call center with latest telesales technology |
| 3:30 – 3:45 |
Tea Break |
| 3:45 - 4:15 |
How to provide intimate support with workflow & helpdesk system to win customers’ heart |
| 4:15 – 4:40 |
Branding effect to attract recurring customers |
| 4:40 – 4:50 |
Case Studies |
| 4:50 – 5:00 |
Lucky Draw, Q&A |
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Event Information
Date: 22 January 2010 (Friday)
Time: 2:30 – 5:00 p.m.
Location
Microsoft Hong Kong Ltd - Seminar Rm B,
Suites 2305-9, 23/F,
Three Pacific Place, 1 Queen's Road East,
Hong Kong
Admission: Free
Target Audience: Decision Makers, IT, CS & Marketing Specialists
Language: Cantonese with English terminology
Contact
Ms. Sandy Yuen
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Tel: 3549-6780
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| Epro TechSoft Ltd 易寶動力資訊有限公司 |
Room 1619, Nan Fung Commercial Centre, 19 Lam Lok Street, Kowloon Bay, Hong Kong
香港 九龍灣 臨樂街19號 南豐商業中心 1619室
Tel: (852) 3549-6780 電話: (852) 3549-6780 |
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